Last updated: August 29, 2025
These Terms of Service (“Terms”) govern the use and purchase of digital courses provided under the brand Study Fastlane.
Provider:
Anna Fabrizy & Hendrik Böttcher (Private Individuals)
Machstraße 8–10/2/12
1020 Vienna, Austria
Email: info@studyfastlane.com
No VAT applicable, as Study Fastlane is currently operated as a private individual business without VAT registration.
These Terms apply to all contracts concluded between Study Fastlane and consumers within the European Union concerning the purchase and use of our digital courses and content.
By completing the checkout process on our website and receiving a confirmation email, a legally binding contract is established between you and Study Fastlane.
All prices are stated in Euro. No VAT is charged (“no VAT applicable”). Payment is due immediately upon purchase through the payment methods offered (e.g. Stripe).
Access to the purchased digital course is granted immediately after successful payment, unless otherwise stated at checkout. Delivery is carried out electronically (via login credentials or download link).
If you are a consumer within the meaning of EU law, you have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period is 14 days from the day of contract conclusion.
To exercise the right of withdrawal, you must send us a clear statement (e.g. via the contact form on our website or by email) that you wish to cancel. You may use the EU model withdrawal form, but it is not mandatory.
Effects of withdrawal:
If you withdraw, we will reimburse all payments received from you without undue delay, at the latest within 14 days after receiving your withdrawal notice. The refund will be made using the same payment method you used, unless expressly agreed otherwise.
Voluntary feedback call:
We invite you to optionally schedule a short feedback call (approx. 20 minutes) so we can improve our courses. Participation is voluntary and has no effect on your legal right to withdraw.
You are granted a non-exclusive, non-transferable license to use the digital course materials for personal educational purposes. Commercial redistribution or resale is prohibited.
We are liable for damages only in cases of intent or gross negligence. For slight negligence, liability is limited to foreseeable, contractually typical damages. Mandatory consumer rights remain unaffected.
Our digital content complies with the EU Digital Content Directive. In case of technical defects or non-conformity, you are entitled to statutory remedies.
These Terms are governed by the laws of Austria. Mandatory consumer protection provisions of your country of residence remain unaffected.
The European Commission provides a platform for online dispute resolution (ODR): https://consumer-redress.ec.europa.eu/index_en. We are not obliged and not willing to participate in consumer arbitration procedures before a consumer arbitration board.